![]() ![]() On your computer, download and install Backup and Sync. Make sure that the backup steps you perform with Backup and Sync are correct to avoid unnecessary problems. ![]() Turn off Auto-detect proxy settings option and enable the Direct connection option.īonus Tip: Turn on Backup and Sync in the correct way Click Settings on the left, and then click NETWORK SETTINGS below. Click the desktop shortcut of Backup and Sync/Drive for desktop and select " Preferences". If you set up a proxy to connect to the Google account, you may not be able to connect to the program. Try to re-enter the Google client application, and confirm whether the program can be used normally. Then click the option Run as administrator. In the pop-up window, go to the Compatibility tab. Right-click the desktop shortcut of Google Backup and Sync/Drive for desktop and click Properties. The lack of user account admin rights may also lead to failure to connect on Google Backup and Sync (Drive for desktop). ![]() Then check if you can log in to the Google backup application and use it normally. ✎Note: If you are using antivirus software, please check its settings to ensure that Backup and Sync is allowed, or you can delete the anti-virus software. Search for “Backup and Sync/Google Drive”, and enable it under both the Private and Public columns. Then you can see the list of all services allowed/prohibited by the Windows firewall. On the computer's Control Panel, click System and Security, then select Windows Firewall, then click Allow an app through Windows Firewall. Google Backup and Sync (Google Drive for desktop now) unable to connect is sometimes caused by excessive protection by firewalls or antivirus programs. Open the latest version of the program, log in to your account, and check whether it can be used normally. Navigate to /drive/download/, download, and install the latest version of Google Drive desktop app. Windows: Press Windows + I, then click Apps, select "Apps & features" on the left, enter "Backup and Sync" in the search box, find the program, and click Uninstall. Mac: Open the Finder, click Applications, drag "Backup and Sync" to the Trash at the bottom, navigate to the “Go” menu, select "Library", and delete the "Application Support / Google / Drive" folder. Follow the normal steps to uninstall Google Backup and Sync on your computer. Maybe the version of the program you installed is relatively old or damaged, try to download the latest Google Drive desktop app (Drive for desktop) to solve the problem. ![]() Reinstall the latest version of the program This page will provide some effective solutions and simple steps to repair Google Backup and Sync can't connect on Mac or PC. If the program that the user is using suddenly fails, this will cause great inconvenience. How to fix Google Backup and Sync can ’ t connect Why Backup and Sync does not work? The reason may be a network problem, the program is blacklisted by anti-virus software, the user account lacks admin rights, and the account is connected with the agent, etc. Google Backup and Sync can't connect is one of these common problems. Google Backup and Sync (now it is Google Drive for desktop), like all applications and software, will occasionally have errors and problems. Why Backup and Sync cannot connect on Mac or PC?īefore we introduce the "solutions", let me remind you why Google Backup and Sync is unable to connect on Mac or PC. ✎Note: One thing is that, from October 1st, 2021, users of Backup and Sync have to move to Google Drive for desktop, the new client program of Google Drive. And users will not be allowed to log in to Backup and Sync anymore. If your Google Drive desktop app still can't connect, you can also fix it through the tutorial below. Don't worry too much, this article will solve this problem for you. Recently, many users have discovered that Google Backup and Sync “can’t connect” error prevents them from using this program normally. This tool is designed to help users backup and access Google files and photos from their computers. How to fix this?”īackup and Sync could be understood as a desktop client of Google Drive. cFosSpeed shows PC uploads something but the same files were not completed (or any other files). “I upload PDF files to my Google Drive folder. User case: Backup and Sync - can ’ t connect error ![]()
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